January 21, 2010
Thank you for your assistance over the past few months in assisting in the completion of our home.
As a matter of background, you may recall that we were in dire straits having had to dismiss our original contractor due to his inability to properly complete the home. We recognize that many builders would not be interested in taking on a project that someone else started. Your willingness to take on the project and your attentiveness to its completion was a testimony to your energy and commitment. Our previous experience involved an inattentive builder who was disinterested in responding to our needs let alone the requirements of construction. Your attitude, notwithstanding that you had substantially less to gain in taking on a project so late in the process, was completely the opposite. You understand construction and demonstrated a desire to get the job done properly and efficiently. Kim and I have benefitted from this.
You have taken an active role in attending to addressing our issues and have made every effort to ensure that we had confidence that the job would be completed with as little disruption to our lives as possible. You exceeded our expectations and I only regret that we were not fortunate enough to have you at the outset of our project.
Kim and I greatly appreciate all of your efforts and are very thankful that we were fortunate enough to have you assist us in a time of need.
If you have any prospective clients that would like to discuss our experience with you, please feel free to refer them to us. We would be most pleased to speak with them and convey the great job that you have done.